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Privacy Policy – Booking System 

1. Who we are

Interior Renovations Ltd (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, store, and protect your data when you interact with us — including through our website, booking system, consultations, and services.

 

2. Information We Collect We may collect the following information when you engage with us:

  • Contact details – name, phone number, email address • Property details – address, photos, measurements

  • Project information – renovation requirements, budgets, preferences

  • Correspondence – emails, messages, notes, appointment and consultation data (via our booking system)

 

3. How We Use Your Data We use your data to:

  • Schedule and manage consultations and site visits

  • Assess your space and prepare quotations or proposals

  • Communicate with you about your project

  • Maintain records for internal project management

  • Ensuring project accuracy, safety and service quality

  • Comply with our legal and regulatory obligations

 

4. Lawful Basis for Processing

  • We process your data under the following lawful bases:

  • Contractual necessity – to provide consultation, quotation and project services

  • Legitimate interests – to manage our business operations and improve our services

 

5. Data Sharing We do not sell your information. Your data may be shared with:

  • Subcontractors or specialists involved in quoting or delivering your project (on a need-to-know basis)

  • Our secure third-party systems (e.g. email, project software) used strictly for operational purposes

  • Legal authorities, if required by law

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All parties are required to treat your data with confidentiality and comply with applicable data protection laws.

 

6. Data Storage & Security

Your information is securely stored on password-protected devices, encrypted storage systems, and trusted third-party platforms (such as Microsoft 365).

 

7. How Long We Keep Your Data

We retain your data only as long as necessary to fulfil the purposes outlined above, including any legal, accounting or reporting requirements.

 

8. Your Rights You have the right to:

  • Access the personal data we hold about you

  • Request for corrections or updates

  • Request deletion (unless we’re legally required to retain it)

  • Object to how we use your data or withdraw consent (if applicable)

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To make a request, please contact us at office@inter-renovation.co.uk.

 

9. Cookies & Website Tracking

If we use cookies on our website or booking page, they are only for performance, analytics, or functionality. You can adjust cookie settings through your browser at any time.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available via our booking page or upon request.

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