Privacy Policy

1. Who We Are
Interior Renovations Ltd (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, store, and protect your data when you interact with us — including through our website, booking system, consultations, and services.

2. Information We Collect
We may collect the following information when you engage with us:

• Contact details – name, phone number, email address

• Property details – address, photos, measurements

• Project information – renovation requirements, budgets, preferences

• Correspondence – emails, messages, notes, appointment and consultation data (via our booking system)
   

3. How We Use Your Data
We use your data to:

• Schedule and manage consultations and site visits

• Assess your space and prepare quotations or proposals

• Communicate with you about your project

• Maintain records for internal project management

• Ensure project accuracy, safety, and service quality

• Comply with legal and regulatory obligations
   

4. Lawful Basis for Processing
We process your data under the following lawful bases:

• Contractual necessity – to provide consultation, quotation, and project services

• Legitimate interests – to manage business operations and improve services
   

5. Data Sharing
We do not sell your information. Your data may be shared with:

• Subcontractors or specialists involved in quoting or delivering your project (on a need-to-know basis)

• Secure third-party systems (e.g. email, project software) used strictly for operational purposes

• Legal authorities, if required by law

All parties are required to treat your data confidentially and comply with data protection laws.

6. Data Storage & Security
Your information is securely stored on password-protected devices, encrypted storage systems, and trusted third-party platforms (such as Microsoft 365).

7. How Long We Keep Your Data
We retain your data only as long as necessary to fulfil the purposes outlined above, including legal, accounting, or reporting requirements.

8. Your Rights
You have the right to:

• Access the personal data we hold about you

• Request corrections or updates

• Request deletion (unless legally required to retain it)

• Object to how your data is used or withdraw consent (if applicable)

To make a request, contact: office@inter-renovation.co.uk

9. Cookies & Website Tracking
If cookies are used, they are only for performance, analytics, or functionality. You can adjust cookie settings through your browser at any time.

10. Changes to This Policy
This Privacy Policy may be updated from time to time. The latest version will always be available via the booking page or upon request.